More Business Lessons Learned From Nick

In building your business, I’m sure you’ve learned that success doesn’t happen overnight. It’s a journey that requires patience, dedication, and continuous learning. I’ve learned that getting better at my craft and growing my business lies in the commitment I put into the work behind the scenes and maintaining clear, open communication with both my team and my clients.
 

Be Patient 
It takes time to get good at your craft. There are no shortcuts. Be patient and keep studying. Study when your competitors aren’t. The time you put in will accumulate and will lead to results in the long run.

“Private victories, lead to public victories”.

If you put in the work and grind behind the scenes and are willing to continue to learn you will get better and your business will grow.
 

Over-Communicate
As a business owner, it’s essential to maintain open lines of communication with both employees and clients. For employees, regular check-ins, clear expectations, and open-door policies can foster a supportive and transparent work environment. This not only helps in addressing issues promptly but also in building trust and morale among the team.

For clients, over-communication means keeping them informed about every stage of their order, addressing their concerns proactively, and ensuring they feel valued. Regular updates, follow-ups, and feedback loops can go a long way in building strong, long-term relationships. At APS, we’ve found that over-communicating with our clients not only helps in meeting their needs more effectively but also in exceeding their expectations, leading to higher satisfaction and loyalty.

In building a business, I’ve learned that all that extra time after hours and on the weekends has paved the way to bigger victories. APS has grown slowly and incrementally because of the hard work and resiliency of not just me, but my business partner, and the team we have created. By being patient and continuously learning, we are setting the foundation for long-term success. Coupled with effective communication, we have fostered loyal customers that know that we stand behind our products and our service. At APS, we’re committed to these principles, and know that we wouldn’t have gotten half as far without them. 

I LOVED hearing from a few of you about your own business journey when I started this series last month. And I would love to hear from more of you about what you owe your success to. In learning from one another, we can only get better as business owners. Text/call me or email me anytime!

– Nick